Bøger for de helt små børn, billedbøger, aktivitetsbøger igen
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Kundeservice
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The Gold Standard: Giving Your Customers What They Didn't Know They Wanted (Bog, Hardback, Engelsk)Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients.
Levering: 6 - 9 hverdage -
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Sponsorship: For a Return on Investment: For a Return on Investment (Bog, Hardback, Engelsk)Provides an insight on the use of sponsorship for a return on investment. This book builds a conceptual framework for the development, planning, implementation and... Læs mere
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The GDPR Challenge: Privacy, Technology, and Compliance in an Age of Accelerating Change (Bog, Hardback, Engelsk)The book is a compilation of authoritative perspectives on General Data Protection Regulation (GDPR) of experts from Industry, Law (EU and US), Academia, Banks, Cyber Security, Digital Forensics, eDiscovery, Investigations, and Cyber Insurance.
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The Values Economy: How to Deliver Purpose-Driven Service for Sustained Performance (Bog, Paperback / softback, Engelsk)Establishing new dynamics through a shared consesus of values for better customer, business and client relations.
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Rethinking Users: The Design Guide to User Ecosystem Thinking (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage -
PRIS96,- krLevering: Straks (Leveres på e-mail)Giv ordet til medarbejderne: Employee advocacy 2.0 (Ebog, epub, Dansk)Siden første udgave af denne bog udkom i 2017, har employee advocacy vist sig at være et stærkt middel til at nå kunder, nye medarbejdere, og samarbejdspartnere i et... Læs mere
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Less Contact, More Impact: How to Win Buyers’ Trust in a Turbulent Digital World (Bog, Paperback / softback, Engelsk)A proven business model for selling to any kind of customer while increasing self-esteem and positively influencing the people around you.
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Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications (Bog, Paperback / softback, Engelsk)First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
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INDISPENSABLE: Build and Lead A Company Customers Can't Live Without (Bog, Hardback, Engelsk)OUTSTANDING LEADERS MAKE BUSINESSES INDISPENSIBLEThe Merriam-Webster Dictionary defines "Indispensable" as being absolutely... Læs mere
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Bog, Hardback, Engelsk)Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows... Læs mere
Levering: 6 - 9 hverdage -
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage (Bog, Hardback, Engelsk)The Internet of Things, robo investment advisers, wearable fitness devices, remotehealth care... Læs mere
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The Customer Rules: The 39 essential rules for delivering sensational service (Bog, Paperback / softback, Engelsk)39 essential rules to delivering impeccable service - from the man who ran Disneyworld.
Levering: 6 - 9 hverdage
