Der er 9 underkategorier
Kundeservice
Visning: Type : Alle | Sprog : Alle | Format : Alle
-
Bemærk: Kan ikke leveres før jul.
Communication Rx: Transforming Healthcare Through Relationship-Centered Communication (Bog, Hardback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke garanteres før jul.
Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit (Bog, Paperback / softback, Engelsk)This practical new title shows readers how to build, deliver and harness value propositions to create profitable growth for a business, by utilizing the experience of clients and customers.
Status: Skaffevare (forvent 3 - 8 uger) -
Bemærk: Kan ikke leveres før jul.
Executive Engagement Strategies: How to Have Conversations and Develop Relationships that Build B2B Business (Bog, Paperback / softback, Engelsk)Win the attention of high-level decision makers in large corporations; spark their interest and earn their trust to achieve long-term, sustainable mutual value.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth (Bog, Paperback / softback, Engelsk)Draws customer-centric marketing and innovative business strategy together into a breakthrough formula for transformative, long-term growth.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
United Breaks Guitars: The Power of One Voice in the Age of Social Media (Bog, Paperback / softback, Engelsk)The author songwriter wasn't the first person abused by an airline's customer service. But he was the first to show how one person, armed with creativity, some friends, $150 and the Internet, could turn an entire industry upside down. This title presents his story.
Levering: Print on Demand (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Superconsumers: A Simple, Speedy, and Sustainable Path to Superior Growth (Bog, Hardback, Engelsk)Fanboys. Pork dorks. Tech nerds. These consumers have a lot in common: they care a lot about a specific brand, product, or market;... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Celebrity Service (Bog, Paperback / softback, Engelsk)Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
Human Sigma: Managing the Employee-Customer Encounter (Bog, Hardback, Engelsk)Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success.
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics (Bog, Paperback / softback, Engelsk)The V-Model of Service Quality offers a powerful tool for measuring service quality. This book grounds the theoretical interventions in data drawn from case studies in the Sub-Saharan African context to make the models applicable to both researchers and working managers.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Experience Innovation: How to Get a Lasting Market Edge (Bog, Hardback, Engelsk)This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small companies.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Successful Customer Service: Get Brilliant Results Fast (Bog, Paperback / softback, Engelsk)This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Talking About Machines: An Ethnography of a Modern Job (Bog, Paperback / softback, Engelsk)This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair...
Levering: Skaffevare (forvent 14 - 30 hverdage)
