Der er 9 underkategorier
Kundeservice
Visning: Type : Alle | Sprog : Alle | Format : Alle
-
Bemærk: Kan ikke leveres før jul.
The Customer Success Pioneer: The first 12 months of your journey into growth (Bog, Paperback / softback, Engelsk)Find the right path the first time! Use this transformation handbook to navigate your way through the first year of defining, establishing and expanding a world-class Customer Success function for your company.
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
Practical Zendesk Administration 2ed (Bog, Paperback / softback, Engelsk)Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (Bog, Paperback / softback, Engelsk)Shows you how to: occupy the high ground - think positively; be willing to lose - take risks; win without... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Service Innovation: How to Go from Customer Needs to Breakthrough Services (Bog, Hardback, Engelsk)If there's one truism about the service sector, it's that businesses don't succeed by inventing a better mousetrap; they succeed... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations (Bog, Paperback / softback, Engelsk)The leader’s guide to building a service powerhouse using the approach that made Mayo Clinic the #1 Hospital in America—now in paperback
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification (Bog, Hardback, Engelsk)The new secret to driving Loyalty that pays. Once revolutionary, loyalty programs designed to differentiate... Læs mere
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers (Bog, Hardback, Engelsk)Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer experience--which generates heightened profitability in the age of rapid information flows and expanding customer expectations.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Legendary Service: The Key is to Care (Bog, Hardback, Engelsk)Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Relationship Management (Bog, Paperback / softback, Engelsk)As customer loyalty becomes a thing of the past, customer relationship management (CRM) has become one of hottest topics. This book supplies solutions to common CRM... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Contagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime (Bog, Paperback / softback, Engelsk)Salespeople too often approach selling as a transaction instead of a relationship - going in with the intention to... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Bog, Hardback, Engelsk)When it comes to quality, style, and service, The Ritz-Carlton Hotel... Læs mere
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement (Bog, Hardback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage)
