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A diamond in the rough: Over a 100 specific tips to build a strong customer culture (Bog, Paperback / softback, Engelsk)In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture.
Levering: 6 - 9 hverdage -
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The Abusive Customer: Breaking the Silence Around Customers’ Aggressive Behavior (Bog, Hardback, Engelsk)This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
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B2B Customer Experience: A Practical Guide to Delivering Exceptional CX (Bog, Hardback, Engelsk)Learn how to bring customer excellence to your B2B business to retain existing clients and win new business, this bestselling guide contains expert advice from leading industry experts, as well as new frameworks and approaches.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
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The Hospitality Mentality: Create Raving Fans Through Your Guest Experience (Bog, Paperback / softback, Engelsk)The Hospitality Mentality enhances the guest experience and creates raving fans—and return guests!
Levering: 6 - 9 hverdage -
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Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You (Bog, Paperback / softback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
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Unforgettable: The Art and Science of Creating Memorable Experiences (Bog, Paperback / softback, Engelsk)Unforgettable is the go-to guide for creating unforgettable event experiences.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
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Principled Productivity: Why Ethical Treatment of Everyone in an Organization Will Result in Increased Productivity (Bog, Paperback / softback, Engelsk)This book demonstrates that ethical treatment of everyone in an organization will increase productivity in all the functional activities of the organization itself as well as all of its members since it will ensure the growth of the organization.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Principled Productivity: Why Ethical Treatment of Everyone in an Organization Will Result in Increased Productivity (Bog, Hardback, Engelsk)This book demonstrates that ethical treatment of everyone in an organization will increase productivity in all the functional activities of the organization itself as well as all of its members since it will ensure the growth of the organization.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage -
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Social Media Analytics in Predicting Consumer Behavior (Bog, Hardback, Engelsk)Social media plays an important role for businesses and consumers. The importance of social media does not only stem from connecting businesses and consumers. It is also a very important resource. The main reason for this is that social media contains very important data.
Levering: 6 - 9 hverdage -
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The Post-Pandemic Business Playbook: Customer-Centric Solutions to Help Your Firm Grow (Bog, Paperback / softback, Engelsk)COVID-19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before.
Levering: 6 - 9 hverdage -
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Customer Communities: Engage and Retain Customers to Build the Future of Your Business (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage
