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Kundeservice
Visning: Type : Alle | Sprog : Alle | Format : Alle
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You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work (Bog, Paperback / softback, Engelsk)You Can’t Google it! reveals how to take the stress, frustration, and negative energy out of working with people of... Læs mere
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Live Video Revolution: How to Get Massive Customer Engagement and Skyrocket Sales with Live Video (Bog, Paperback / softback, Engelsk)The Live Video Revolution shows businesses and brands how they can leave their competition in the dust armed with the latest technology, which is easy to use and costs virtually nothing.
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The Spirit of Hospitality: How to Add the Missing Ingredients Your Business Needs (Bog, Paperback / softback, Engelsk)Takes readers on a journey of passion for purpose as they discover the missing ingredients of hospitality.
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Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications (Bog, Hardback, Engelsk)First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
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Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships (Bog, Hardback, Engelsk)This book is for anyone who works serving customers in a B2C company or other businesses in a B2B... Læs mere
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Implementing SAP CRM: The Guide for Business and Technology Managers (Bog, Paperback / softback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
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Performance Measurement and Leisure Management (Bog, Hardback, Engelsk)This book is a unique collection of empirical cases which critically discuss issues in measuring performance in the leisure industry. This book was published as a special issue of Managing Leisure.
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Cultural Studies and Anti-Consumerism (Bog, Hardback, Engelsk)This work investigates a wide range of anti-consumerist practices – including protests against sweatshops, fair trade, ethical consumption and downshifting – from a... Læs mere
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Cultural Studies and Anti-Consumerism (Bog, Paperback / softback, Engelsk)This work investigates a wide range of anti-consumerist practices – including protests against sweatshops, fair trade, ethical consumption and downshifting – from a... Læs mere
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Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Bog, Paperback / softback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
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Customer Loyalty Programmes and Clubs (Bog, Hardback, Engelsk)For any company, large or small, the most effective protection against competition is long-term customer loyalty. Stephan Butscher's step-by-step guide explains how... Læs mere
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Six Sigma in Transactional and Service Environments (Bog, Hardback, Engelsk)This volume provides a historical context for Six Sigma and charts the benefits it has brought to business from its inception up to the present. It... Læs mere
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