Kundeservice
Visning: Type : Alle | Sprog : Alle | Format : Alle
-
Bemærk: Kan ikke leveres før jul.
Shared Services in Local Government: Improving Service Delivery (Bog, Hardback, Engelsk)By using case studies drawn from across local councils, this book explains the implications of sharing service delivery, addresses concerns... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
The Handbook of Customer Satisfaction and Loyalty Measurement (Bog, Hardback, Engelsk)The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Satisfaction Measurement for ISO 9000: 2000 (Bog, Paperback / softback, Engelsk)The ISO 9000 quality management standard requires that registered companies measure customer satisfaction. This book explains how to conduct a... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Service Training (Bog, Paperback / softback, Engelsk)The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Strategies and Tools for Corporate Blogging (Bog, Paperback / softback, Engelsk)Provides tools for companies to interact with customers through blogging communities. This book shows how to transform public relations and search marketing... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Relationship Management: A Global Perspective (Bog, Hardback, Engelsk)Explores the benefits to the firm of a globally integrated approach to customer relationship management. This book integrates the topics of... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Electronic Customer Relationship Management (Bog, Hardback, Engelsk)A survey of information systems research on electronic customer relationship management (eCRM). This book provides frameworks taken from cases and... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Building Customer-brand Relationships (Bog, Paperback / softback, Engelsk)Presents an approach to marketing communications in the 'push-pull' marketplace that combines traditional outbound communications with the inbound or 'pull' media... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Advisory Boards: A Strategic Tool for Customer Relationship Building (Bog, Paperback / softback, Engelsk)Examines the customer advisory board (CAB) - one of the most effective competitive tools for building and maintaining... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Quick Service Restaurants, Franchising, and Multi-Unit Chain Management (Bog, Paperback / softback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Relationship Management in Electronic Markets (Bog, Hardback, Engelsk)Edited by two experts in the fields of business and marketing, Customer Relationship Management in Electronic Markets is designed to help build Internet relationships that lead to customer retention and long-term loyalty.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer Relationship Management in Electronic Markets (Bog, Paperback / softback, Engelsk)Build Internet relationships that lead to customer retention and long-term loyalty. This book shows you how to offer customers the benefits they seek in the virtual marketplace and to serve their best interests.
Levering: Skaffevare (forvent 14 - 30 hverdage)
