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Learn how to bring customer excellence to your B2B business to retain existing clients and win new business, this bestselling guide contains expert advice from leading industry experts, as well as new frameworks and approaches.
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This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times.
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This textbook introduces students to customer engagement strategy in B2B markets, the foundation of which is customer... Læs mere
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This book helps in building an optimally designed and customer-oriented sales organization. The focus is on the sales enablement process as a holistic framework concept. The book is aimed at managers and all who deal with sales strategies.
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Bemærk: Kan ikke leveres før jul.
Who is the enemy? The enemy is us! Every organisation is filled with people - owners, managers, workers - who worry about the 'enemies' that could bring about the end of their employment. This book rewrites everything you thought you knew about marketing and customer service.
Bemærk: Kan ikke leveres før jul.
Bemærk: Kan ikke leveres før jul.
Bemærk: Kan ikke leveres før jul.
How do you know with certainty that your business is as profitable as it could be?
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Finally, a book written for Christian business owners on how to grow a profitable and purposeful business by supercharging their faith and client experience!
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Dr. Rich has been featured on ABC, NBC, CBS, & FOX"The Smile Prescription" isn't just a book to read, it's a Smile Prescription to take and master. Real science, true stories,... Læs mere
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Taking the confusion out of marketing for small business owners