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This book promises to be a contemporary classic. With contributions from leading scholars, including Sidney Levy and Jagdish Sheth, this volume sets the standard as the most comprehensive, cutting edge resource on the subject of consumer behavior.
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Presents an overview of the importance of conducting different forms of market research to... Læs mere
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Netnography has become an essential tool for qualitative research in the dynamic, complex, and conflicted worlds... Læs mere
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The demand for luxury products has increased globally, creating a need for an education in luxury that acknowledges the global perspective yet... Læs mere
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With companies actively marketing products and services beyond their borders, marketers must understand culturally ingrained consumer behavior throughout the... Læs mere
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With companies actively marketing products and services beyond their borders, marketers must understand culturally ingrained consumer behavior throughout the... Læs mere
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This book offers a comprehensive overview of the challenges that marketing faces in understanding, managing and measuring the dynamics of modern consumer behaviours and successfully managing the customer experience.
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For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development. The focus of this... Læs mere
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Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied... Læs mere
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Contemporary Consumption, Consumers and Marketing explores current consumer, consumption and marketing cases and issues,... Læs mere
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Summarizing the extant research on marketing communications, social media and word of mouth, this book clarifies terms... Læs mere
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The public demand for celebrity culture has become so pervasive that it is an essential element of our... Læs mere