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Sustainable Collaboration in Business, Technology, Information and Innovation (SCBTII) 2019 is an international conference that brings together academics,... Læs mere
Bemærk: Kan ikke leveres før jul.
Exceptional customer service is crucial to a successful phone-based business
Bemærk: Kan ikke leveres før jul.
Bemærk: Kan ikke leveres før jul.
Companies are turning to electronic bill presentment and payment (EBPP) to reduce costs associated with paper-based billing processes and to streamline payment... Læs mere
Bemærk: Kan ikke leveres før jul.
This book tells how to develop a successful factory information system to manage and control computer integrated manufacturing (CIM)operations. It is directed and dedicated to those people who are involved in the preservation and enhancement of historical manufacturing strength.
Bemærk: Kan ikke leveres før jul.
This book evaluates the contributions that consumer services can make to local economic development and revitalisation. It examines a broad range of consumer services and detailed case studies illustrate their role in various contexts.
Bemærk: Kan ikke leveres før jul.
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges.
Bemærk: Kan ikke leveres før jul.
Presents an overview of the importance of conducting different forms of market research to... Læs mere
Bemærk: Kan ikke leveres før jul.
This book is an invaluable resource for managers who seek to understand more about the way in which the supply chain should be managed to improve their organization's competitive... Læs mere
Bemærk: Kan ikke leveres før jul.
Presents a strategic framework for successful CRM policy. This book backs up these five processes - strategy development, value creation, channel and media integration,... Læs mere
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Visits to customers by a team of marketers and engineers play an important role in exploring customer satisfaction. This... Læs mere
Bemærk: Kan ikke leveres før jul.
Visits to customers by a team of marketers and engineers play an important role in exploring customer satisfaction. This... Læs mere