Der er 9 underkategorier
Kundeservice
Visning: Type : Alle | Sprog : Alle | Format : Alle
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Bemærk: Kan ikke garanteres før jul.
Complaint Management Excellence: Creating Customer Loyalty through Service Recovery (Bog, Paperback / softback, Engelsk)Complaint Management Excellence outlines the financial and reputational benefits to be gained from improving customer service levelsand enhancing products and services via an effective system for handling customer complaints.
Status: Skaffevare (forvent 3 - 8 uger) -
Bemærk: Kan ikke garanteres før jul.
Customer-Driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market (Bog, Paperback / softback, Engelsk)Transform your company's value proposition by using design thinking to instigate organizational change and create winning services with this actionable guide.
Status: Skaffevare (forvent 3 - 8 uger) -
Bemærk: Kan ikke leveres før jul.
The Mastery of Customer Service in Careers (Bog, Paperback / softback, Engelsk)Three high school friends rose to leadership in customer service through diverse careers in healthcare, global hospitality, and academia. Their compelling... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
The Soul of Strategy: Building Customer Centric Organizations (Bog, Hardback, Engelsk)Levering: 6 - 9 hverdage -
Bemærk: Kan ikke garanteres før jul. Se dato på varen.
The Forgotten Leg of Quality: Customer Service (Bog, Paperback / softback, Engelsk)This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.
Levering: 6 - 9 hverdage (Forventes d. 30-12-2025) -
Bemærk: Kan ikke garanteres før jul. Se dato på varen.
The Forgotten Leg of Quality: Customer Service (Bog, Hardback, Engelsk)This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.
Levering: Kan forudbestilles (Forventes d. 30-12-2025) -
Bemærk: Kan ikke leveres før jul.
Artificial Intelligence along the Customer Journey: A Customer Experience Perspective (Bog, Paperback / softback, Engelsk)The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Eco-Label Visual Design and Sustainability: The Impact on Consumer Perceptions and Market Trends (Bog, Hardback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Customer-Dominant Logic: Customer-Dominant Management as a New Target in Relationship Marketing (Bog, Hardback, Engelsk)This book provides a structured overview of Customer-Dominant Logic and formulates fundamental principles that form the basis for a realignment of customer-oriented corporate management.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Competitive Advantage of Customer Centricity (Bog, Paperback / softback, Engelsk)This book presents strategies that put the customer at the center of an enterprise. It broadens the definition of customer value beyond tangible benefits and... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
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Multidimensional Analysis of Conversational Telephone Speech (Bog, Paperback / softback, Engelsk)This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. The dimension scores... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Bemærk: Kan ikke leveres før jul.
Meeting Customer Needs (Bog, Hardback, Engelsk)Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It... Læs mere
Levering: Skaffevare (forvent 14 - 30 hverdage)
