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Successful people never stop learning. Author Jeff Cobb’s objective is to ensure those who lead that learning never stop growing.
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One size does not fit all! Success for your organization begins with knowing your unique business and which leadership practices are the right fit.
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Today’s noisy, digital world has undermined our ability to focus, resulting in new rules for creating persuasive messaging. Secret Sauce... Læs mere
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In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and... Læs mere
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In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and... Læs mere
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Social media plays an important role for businesses and consumers. The importance of social media does not only stem from connecting businesses and consumers. It is also a very important resource. The main reason for this is that social media contains very important data.
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Discover how to transform customer-brand relationships to build brand affinity and advocacy for long-term success.
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Discover how to transform customer-brand relationships to build brand affinity and advocacy for long-term success.
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Details topics related to big data customer analytics and its application for customer retention. Covers topics on the use of big data in... Læs mere
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In light of the shift from service and satisfaction to loyalty and retention, Customer Experience (CX) is vital,... Læs mere